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Questions About Billing

Question: Why am I receiving more than one bill for the same surgery? 
Answer: There are a number of separate charges associated with your surgical procedure.  You MAY receive charges from several companies.

  1. Northbank: facility fee
  2. Your anesthesiologist: his/her fee for the surgery
  3. Your surgeon's office: his/her fee for performing your surgery.
  4. Your pathologist: services for tissue specimens removed during surgery requiring further examination.

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Question: What type of credit cards do you accept?
Answer:
We accept Visa, Mastercard and CareCredit.  You are welcome to visit the CareCredit website at: www.carecredit.com to pre-apply for their services before your date of surgery.

Question: When should I expect my first bill?
Answer:
We will bill you for your co-insurance and/or deductible after your insurance company has paid your claim.

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Question: Do you charge interest?
Answer:
No


Question: Are we able to set up a payment plan?
Answer:
If you require a payment plan please contact our office at 503-364-3704 and ask for our bookkeeping department.

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Question: What is included in my bill?
Answer:
  The bill you receive from Northbank Surgical Center will be for the facility fee only.  You will receive separate invoices from your surgeon and anesthesiologist, or pathologist.  Some specialty items such as joint implants may require additional charges.

We strongly encourage you to personally contact your insurance company about your upcoming surgery.  It is mandatory that YOU, as the insurance subscriber, confirm that all prior authorization information necessary to your specific policy is completed before your surgery date.  You may be penalized by your insurance company if you don’t follow your policy guidelines.  You must understand what your benefits cover and how this may affect you financially.

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